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ServiceNow Business Analyst

Advance your career with Serenity: Spearhead operational excellence with our EHS solutions on ServiceNow. Commit to safety and sustainability while enjoying a collaborative culture, remote flexibility, competitive pay, and benefits. Join us and grow."

Who We Are

Serenity specializes in building enterprise software solutions for Environmental, Health, and Safety (EHS) on the ServiceNow platform. Our suite of applications empowers organizations to achieve their Health and Safety goals, manage risk effectively, uphold quality standards, and fulfill Sustainability and Corporate Responsibility objectives.We foster a culture of collaboration, professionalism, and positivity, prioritizing exceptional work within an environment that values teamwork, fairness, trust, and continuous learning. Our positions offer remote work flexibility, competitive salaries, and comprehensive benefits.

Your Team

The Serenity Services team is dedicated to ensuring our customers' success by deeply understanding their processes, challenges, and objectives. We configure the Serenity solution set to align with each customer's unique processes, goals, and desired outcomes. With a focus on maintaining close collaboration with our Product team, we provide valuable insights for product enhancements.

Your Role

We are seeking an experienced Business Analyst with ServiceNow platform experience to join our Serenity Services team. In this role, you will facilitate customer workshops, manage requirements gathering, own the project backlog, and play a crucial role in the success of our customer projects from start to finish. The ideal candidate possesses exceptional communication skills, a desire to grow a deep understanding of complex EHS business processes, experience in software development projects, and familiarity with the ServiceNow platform.

What You'll Do

Your Qualifications

Nice to Have Qualifications


Remote (US Based)


$90,000/yr - $125,000/yr.

Exact compensation may vary based on skills, experience, and location.

Featured Benefits

Medical Insurance, Dental Insurance, Vision Insurance, 401(k)

Join Serenity's dynamic team and contribute to impactful projects that drive positive change in organizations worldwide. If you're passionate about leveraging technology to enhance EHS processes and meet business objectives, send your resume to!