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Careers

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Technical Consultant

About Serenity

 

The Serenity EHS team is made up of former ServiceNow product and sales leaders. Our mission is to create excellent outcome-focused products built on top of the ServiceNow platform for Environmental, Health, & Safety (EHS), Sustainability, and Environmental, Social, & Governance (ESG). We know that having the right mix of people is our key to success. We are looking for people who have a passion for learning, building, innovating, and challenging the status quo. Our roles aim to provide each person with meaningful impact and plenty of space to grow.

Role

We are looking for an enthusiastic technical consultant to help us deliver high-quality solutions to our customers.

 

What you get to do in this role:
  • You will be a member of a fast-paced team supporting a high growth product.

  • Build solutions using the full stack of Web technologies - JavaScript, AngularJS, React, Bootstrap, HTML, CSS, REST, SOAP, JSON, and XML.

  • As a technical consultant you will collaborate with internal and external team members to deliver business outcomes through technology to our customers.

  • You will leverage your skills and knowledge of best practices to solve our customers’ EHS, Sustainability, and ESG problems.

In order to be successful in this role, we need someone who has:
  • Fluent in JavaScript programming and associated frameworks

  • Knowledge of JSON, XML, HTML, Bootstrap, Angular, and CSS

  • Strong problem-solving, debugging skills and an aptitude for learning new technologies

  • Understanding of data structures, algorithms, object-oriented design, and design patterns.

  • Strong collaboration skills

  • Our ideal candidate would have technical knowledge of the ServiceNow platform. 

  • Minimum 2 years of overall software implementation experience

Location: USA or Asia-Pacific

Send resumes to careers@serenityehs.com

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Business Analyst / Product Owner

About Serenity

 

The Serenity EHS team is made up of former ServiceNow product and sales leaders. Our mission is to create excellent outcome-focused products built on top of the ServiceNow platform for Environmental, Health, & Safety (EHS), Sustainability, and Environmental, Social, & Governance (ESG). We know that having the right mix of people is our key to success. We are looking for people who have a passion for learning, building, innovating, and challenging the status quo. Our roles aim to provide each person with meaningful impact and plenty of space to grow.

Role

Serenity EHS is seeking a Business Analyst / Product Owner to work on complex projects aimed to expand and improve our product offerings as well as ensure successful customer implementations of our solutions.

What you get to do in this role:
  • Define requirements and create well-written user stories by

  • working with internal subject matter experts as well as existing and potential customers to refine the requirements and roadmaps for existing and future products

  • working on projects with the customers’ process owners to collect requirements required to deliver a successful implementation

  • Facilitate requirements gathering and document business outcomes, processes, systems, workflows, use cases, and other requirements

  • Support all design, testing, and documentation efforts

  • Analyze and de-conflict requirements, data, and information from multiple data sources and decompose into detailed requirements

  • Work with Architects and Developers in conducting testing to ensure the quality of new software releases

  • Develop a comprehensive Test Plan to support Quality Assurance (QA) and User Acceptance Testing (UAT), including the development of scripts and conducting UAT with end-users

  • Support the creation of references and guides for end-users as well as system administrators

In order to be successful in this role, we need someone who has:
  • BA/BS degree in a related field

  • A minimum of 2 years of experience

  • Excellent presentation and communication skills in both written and oral form

  • Demonstrated experience with Agile methodology and critically evaluating information gathered from multiple sources, reconciling conflicts, decomposing high-level information into detailed requirements (e.g., Epics and User Stories)

  • Must have the ability to work well with clients to determine implementation requirements and execute a plan to meet those requirements in a timely and efficient manner.

  • Demonstrated experience eliciting requirements using interviews, document analysis, requirements workshops, surveys, business process reviews, and task and workflow analysis.

  • Developed problem-solving and analytical abilities

  • Experience supporting testing and performing a gap analysis of current state test efforts

  • Experience with Environmental, Health, & Safety (EHS); Quality Management Systems (QMS); and/or Environmental, Social, & Governance (ESG) preferred

  • Experience with ServiceNow products and platform implementation in a Business Analyst role preferred

Location: USA

Send resumes to careers@serenityehs.com