CyrusOne is a global data center provider focused on operational excellence, compliance, and safety. Here's how CyrusOne fixed their broken safety data, transformed their safety programs, and brought calm to their EHS operations with Serenity.
Founded in 2000 and headquartered in Dallas, TX, CyrusOne designs, builds, and operates industry leading data centers globally for the world’s leading enterprises. They have over 55 operational data centers, over 50 data centers in development across North America, EMEA, and APA, and 16.2 million sq. ft. of data center space.
CyrusOne’s solutions focus on four core focuses for every industry:
When we sat down with Sarah Provazek, Senior Regional EHS Manager at CyrusOne, she shared a challenge many EHS teams know all too well: safety data scattered across spreadsheets, emails, and siloed systems.
“Before Serenity, we were juggling multiple tools and manual processes. Reporting was slow, data entry was inconsistent, and we had little visibility into recurring issues or high-risk sites. It was easy to miss vital safety information,” Sarah explained.
Without a centralized system, CyrusOne’s EHS team struggled to:
The result? Operational inefficiency and increased risk exposure.
“Serenity EHS provides configurable workflows and dashboards, enabling us to tailor processes for both critical operations and construction teams globally," explained Sarah. "When looking at other competitors, this flexibility was essential for us to ensure we are able to get a customized product to fit the needs of our business”.
Rolling out Serenity across CyrusOne’s global sites was designed to be simple, scalable, and impactful from day one. “We started simple, just focusing on getting everyone into one system,” said Sarah. “From there, we added functionality over time, with regular check-ins to keep things on track.”
With Serenity, CyrusOne was able to consolidate all incidents, audits, inspections, action items, and risk assessments into one centralized platform. The result: real-time dashboards, standardized data inputs, automated reminders, and faster, more accurate reporting.
Here’s how they’re using Serenity today:
“Serenity is helping us solve the issue of not having a singular global system that we can use for incidents, inspections/audits, and risk assessments…now, it is very beneficial to have so much housed in one system that our entire global EHS team can utilize,” said Sarah. “We’re saving time, reducing errors, and finally have the visibility we need to strengthen and elevate our safety programs.
CyrusOne sees Serenity as more than just a software platform. We are a long-term partner in their strategy for building a stronger, safer organization. They have laid the foundation by centralizing their safety data.
“Next, we’re excited to enhance mobile access for field teams, launch predictive analytics and trend forecasting to spot risks before they happen, and customize our observations program to fit our evolving needs,” Sarah said.
With Serenity, CyrusOne is continuing to move from reactive safety management to proactive prevention, unlocking new ways to keep their teams safe and their operations running smoothly.
